Financial Summary (All financials)
| In millions, except per share items | Dec-31-21 | Dec-31-20 | Dec-31-19 | Dec-31-18 | Dec-31-17 | Dec-31-16 | Dec-31-15 | Dec-31-14 |
| Revenues | 22,106.0 | 22,147.0 | 22,307.0 | 21,758.0 | 21,667.0 | 22,559.0 | 20,872.0 | 22,728.0 |
| Revenue growth | -0.2% | -0.7% | 2.5% | 0.4% | -4.0% | 8.1% | -8.2% | -5.1% |
| Cost of goods sold | 10,576.0 | 11,796.0 | 11,942.0 | 13,467.0 | 13,553.0 | 14,328.0 | 13,101.0 | 178.0 |
| Gross profit | 11,530.0 | 10,351.0 | 10,365.0 | 8,291.0 | 8,114.0 | 8,231.0 | 7,771.0 | 22,550.0 |
| Gross margin | 52.2% | 46.7% | 46.5% | 38.1% | 37.4% | 36.5% | 37.2% | 99.2% |
| Selling, general and administrative | 4,800.0 | 4,736.0 | 4,410.0 | 4,308.0 | 4,096.0 | 4,164.0 | 3,909.0 | |
| Sales and marketing | 1,256.0 | 1,316.0 | 1,321.0 | 1,320.0 | 1,316.0 | 1,368.0 | 1,303.0 | 1,436.0 |
| General and administrative | | | | | | | | 2,261.0 |
| EBIT | 5,560.0 | 4,401.0 | 4,673.0 | 4,205.0 | 4,258.0 | 4,335.0 | 4,151.0 | 4,808.0 |
| EBIT margin | 25.2% | 19.9% | 20.9% | 19.3% | 19.7% | 19.2% | 19.9% | 21.2% |
| Pre-tax income | 5,322.0 | 4,159.0 | 4,445.0 | 3,983.0 | 4,018.0 | 4,067.0 | 3,862.0 | 4,491.0 |
| Income taxes | 997.0 | -619.0 | 1,141.0 | 1,063.0 | -586.0 | 1,408.0 | 1,329.0 | 1,540.0 |
| Tax rate | 18.7% | | 25.7% | 26.7% | | 34.6% | 34.4% | 34.3% |
| Net income | 4,325.0 | 4,778.0 | 3,304.0 | 2,920.0 | 4,604.0 | 2,659.0 | 2,533.0 | 2,951.0 |
| Net margin | 19.6% | 21.6% | 14.8% | 13.4% | 21.2% | 11.8% | 12.1% | 13.0% |
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| Diluted EPS | $6.39 | $6.67 | $4.43 | $3.77 | $5.77 | $3.21 | $5.85 | $6.50 |
| Shares outstanding (diluted) | 676.7 | 716.2 | 746.4 | 774.7 | 797.9 | 827.8 | 433.2 | 454.0 |
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| EBIT is a non-GAAP figure that excludes all non-recurring expenses: restructuring costs, asset impairments, IPR&D writeoffs, and other unusual charges. |
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