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| In millions, except per share items | Dec-31-21 | Dec-31-20 | Dec-31-19 | Dec-31-18 | Dec-31-17 | Dec-31-16 | Dec-31-15 | Dec-31-14 |
| | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K |
| Revenues: |
| Supply Chain Solutions | 17,429.0 | 15,184.0 | 13,381.0 | | | | | |
| U.S. Domestic Package | 60,317.0 | 53,499.0 | 46,493.0 | | 40,761.0 | | 36,747.0 | 35,851.0 |
| International Package | 22,911.0 | 18,048.0 | 15,395.0 | 15,746.0 | 14,505.0 | | 12,149.0 | 12,988.0 |
| Supply Chain & Freight | 1,064.0 | 3,149.0 | 3,265.0 | 13,826.0 | 12,482.0 | | 9,467.0 | 9,393.0 |
| Other | | | | 42,289.0 | | | | |
| Total revenues [+] | 97,287.0 | 84,628.0 | 74,094.0 | 71,861.0 | 66,585.0 | 61,610.0 | 58,363.0 | 58,232.0 |
| Net investment income | 4,479.0 | -5,139.0 | -1,493.0 | -400.0 | | | | |
| Revenue growth [+] | 15.0% | 14.2% | 3.1% | 7.9% | 8.1% | 5.6% | 0.2% | 5.0% |
| Supply Chain Solutions | 14.8% | 13.5% | | | | | | |
| U.S. Domestic Package | 12.7% | 15.1% | | | | | 2.5% | 5.2% |
| International Package | 26.9% | 17.2% | -2.2% | 8.6% | | | -6.5% | 4.5% |
| Supply Chain & Freight | -66.2% | -3.6% | -76.4% | 10.8% | | | 0.8% | 5.1% |
| Forwarding | 41.5% | 18.9% | -10.8% | 16.0% | | | | |
| Cost of goods sold [+] | 79,081.0 | 71,881.0 | 62,098.0 | 47,489.0 | 78,054.0 | 40,308.0 | 47,589.0 | 41,837.0 |
| Labor costs | 46,707.0 | 44,529.0 | 38,908.0 | 37,235.0 | 34,577.0 | 32,534.0 | 31,028.0 | 32,045.0 |
| Cost of maintenance | | | | | | | 1,400.0 | 1,371.0 |
| Sales commissions and fees | | | | | 34,577.0 | | | |
| Other cost of sales | | | | | | | | 4,538.0 |
| Fuel costs | 3,847.0 | 2,582.0 | 3,289.0 | 3,427.0 | 2,690.0 | 2,118.0 | 2,482.0 | 3,883.0 |
| Transportation costs | 19,058.0 | 15,631.0 | 12,590.0 | | | | 8,043.0 | |
| Real estate or leased property costs | 1,698.0 | 1,539.0 | 1,392.0 | 1,362.0 | 1,155.0 | 1,037.0 | | |
| Other direct costs | 7,771.0 | 7,600.0 | 5,919.0 | 5,465.0 | 5,055.0 | 4,619.0 | 4,636.0 | 4,538.0 |
| Gross profit | 18,206.0 | 12,747.0 | 11,996.0 | 24,372.0 | -11,469.0 | 21,302.0 | 10,774.0 | 16,395.0 |
| Gross margin | 18.7% | 15.1% | 16.2% | 33.9% | -17.2% | 34.6% | 18.5% | 28.2% |
| Selling, general and administrative | 2,953.0 | 2,698.0 | 2,360.0 | 2,207.0 | 2,282.0 | 2,224.0 | 2,084.0 | 1,923.0 |
| Other operating expenses | -510.0 | -333.0 | -522.0 | 12,934.0 | -23,562.0 | 9,166.0 | -1,062.0 | 7,581.0 |
| EBITDA [+] | 15,763.0 | 10,382.0 | 10,158.0 | 9,231.0 | 9,811.0 | 9,912.0 | 9,752.0 | 6,891.0 |
| EBITDA growth | 51.8% | 2.2% | 10.0% | -5.9% | -1.0% | 1.6% | 41.5% | -22.6% |
| EBITDA margin | 16.2% | 12.3% | 13.7% | 12.8% | 14.7% | 16.1% | 16.7% | 11.8% |
| Depreciation | 2,478.0 | 2,282.0 | 1,983.0 | 1,868.0 | 1,995.0 | 1,903.0 | 1,823.0 | 1,728.0 |
| EBITA | 13,285.0 | 8,100.0 | 8,175.0 | 7,363.0 | 7,816.0 | 8,009.0 | 7,929.0 | 5,163.0 |
| EBITA margin | 13.7% | 9.6% | 11.0% | 10.2% | 11.7% | 13.0% | 13.6% | 8.9% |
| Amortization of intangibles | 475.0 | 416.0 | 377.0 | 339.0 | 287.0 | 321.0 | 261.0 | 195.0 |
| EBIT [+] | 12,810.0 | 7,684.0 | 7,798.0 | 7,024.0 | 7,529.0 | 7,688.0 | 7,668.0 | 4,968.0 |
| EBIT growth | 66.7% | -1.5% | 11.0% | -6.7% | -2.1% | 0.3% | 54.3% | -29.4% |
| EBIT margin | 13.2% | 9.1% | 10.5% | 9.8% | 11.3% | 12.5% | 13.1% | 8.5% |
| Interest expense, net [+] | 694.0 | 701.0 | 653.0 | 605.0 | 392.0 | -1,805.0 | 326.0 | 331.0 |
| Interest expense | 694.0 | 701.0 | 653.0 | 605.0 | 453.0 | 381.0 | 341.0 | 353.0 |
| Interest income | | | | | 61.0 | 2,186.0 | 15.0 | 22.0 |
| Other income (expense), net [+] | 4,479.0 | -5,139.0 | -1,493.0 | -400.0 | | -4,372.0 | | |
| Other | | | | | | | | -331.0 |
| Pre-tax income | 16,595.0 | 1,844.0 | 5,652.0 | 6,019.0 | 7,137.0 | 5,121.0 | 7,342.0 | 4,637.0 |
| Income taxes | 3,705.0 | 501.0 | 1,212.0 | 1,228.0 | 2,232.0 | 1,699.0 | 2,498.0 | 1,605.0 |
| Tax rate | 22.3% | 27.2% | 21.4% | 20.4% | 31.3% | 33.2% | 34.0% | 34.6% |
| Net income | 12,890.0 | 1,343.0 | 4,440.0 | 4,791.0 | 4,905.0 | 3,422.0 | 4,844.0 | 3,032.0 |
| Net margin | 13.2% | 1.6% | 6.0% | 6.7% | 7.4% | 5.6% | 8.3% | 5.2% |
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| Basic EPS [+] | $14.75 | $1.55 | $5.14 | $5.53 | $5.63 | $3.88 | $5.38 | $3.31 |
| Growth | 852.1% | -69.9% | -7.1% | -1.8% | 45.3% | -27.9% | 62.4% | -28.8% |
| Diluted EPS [+] | $14.68 | $1.54 | $5.11 | $5.51 | $5.61 | $3.86 | $5.35 | $3.28 |
| Growth | 852.1% | -69.8% | -7.2% | -1.8% | 45.3% | -27.8% | 62.9% | -28.8% |
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| Dividends per share [+] | $3.93 | $3.89 | $3.70 | $3.48 | $3.18 | $2.99 | $2.80 | $2.58 |
| Growth | 1.1% | 5.3% | 6.3% | 9.3% | 6.3% | 6.8% | 8.5% | 7.4% |
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| Shares outstanding (basic) [+] | 874.0 | 867.0 | 864.0 | 866.0 | 871.0 | 883.0 | 901.0 | 916.0 |
| Growth | 0.8% | 0.3% | -0.2% | -0.6% | -1.4% | -2.0% | -1.6% | -2.6% |
| Shares outstanding (diluted) [+] | 878.0 | 871.0 | 869.0 | 870.0 | 875.0 | 887.0 | 906.0 | 924.0 |
| Growth | 0.8% | 0.2% | -0.1% | -0.6% | -1.4% | -2.1% | -1.9% | -2.5% |
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| EBIT is a non-GAAP figure that excludes all non-recurring expenses: restructuring costs, asset impairments, IPR&D writeoffs, and other unusual charges. |
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